Privacy Policy

At ORVTO, we value your privacy. This policy outlines how we collect, use, and protect your personal information when you visit and shop on our website.

1. Geographic Scope (India Only)

Please note that ORVTO is an Indian brand operating exclusively within the borders of India. Our products, shipping services, and this Privacy Policy are strictly applicable only to users residing in and placing orders from India. We do not currently sell or ship products internationally.

2. Information We Collect

To process your orders and provide a top-notch shopping experience, we collect the following necessary information:

• Personal Identification Details: Your Name, Delivery Address, Email Address, and Phone Number.
• Payment Information: When you make a purchase, payment details are securely processed by our trusted payment gateways (like UPI apps, card networks, and banks). We do not store your raw credit card numbers or UPI PINs on our servers.
• Device Data: Basic browser information and IP address to ensure website security and improve your browsing experience.

3. How We Use Your Information

The data we collect is solely used to enhance your ORVTO experience. We use your information to:

• Process your orders, verify payments, and manage cash on delivery (COD) requests.
• Manufacture, pack, and strictly quality-check your specific order.
• Ship products to your exact address via our delivery partners.
• Communicate with you regarding order updates, tracking details, and return/refund processing.

4. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. We only share necessary details with trusted partners to fulfill your order:

• Shipping Partners: To successfully deliver the product to your doorstep (sharing Name, Address, and Phone Number).
• Payment Gateways: To securely process prepaid or refund transactions.

5. Security & Data Protection

We implement standard security measures to keep your personal information safe. All online payments go through encrypted, RBI-compliant payment gateways ensuring your financial data is secure.

6. Contact Us